Bow Wow Barrier Frequently Asked Questions
- How does the Bow Wow Barrier work?
After you install your Bow Wow Barrier and latch the handle into the brackets on the door, the mesh will automatically open with the door. The fabric then becomes a safety barrier across the opening and retracts automatically as the door closes. If you want to walk through the door, simply unlatch the handle from the brackets on the door and guide the mesh back as it automatically rewinds onto the reel.
- Can the Bow Wow Barrier be used on the outside of my door?
Yes, all components of the Bow Wow Barrier have been tested for outdoor use in all seasons. We do recommend you bring the barrier to the inside of your door during freezing temperatures, or when not in use since any product that is left outside will have a reduced life span compared to indoor use only.
- How is the Bow Wow Barrier better than other door barriers?
A different barrier on the market blocks your pet’s view of what is on the other side. Since pets always want to know who is at the door, this other barrier makes your pets jump up to see outside. The mesh of the Bow Wow Barrier is see-through, allowing your pets to easily see outside without jumping. One brand has sharp, dangerous metal edges. The Bow Wow Barrier and its hardware were designed to be smooth so hands and pets are safe from harm. Some barriers were made with free-hanging parts that catch in the door as it closes. The Bow Wow Barrier lets your door close without obstruction. There are even some other barriers built with staples, glue, tape, or cardboard which fall apart quickly. The Bow Wow Barrier was built with materials designed to last, even when used outdoors.
- How do you install the Bow Wow Barrier?
The retractable pet barrier is quick and easy to install. We provide the proper screws and hardware to attach the brackets to most exterior doors. The installation is simple:
Bow Wow Barrier Users Guide
- Follow the User's Guide to attach the brackets to both the wall and the door.
- Snap the reel into the wall side brackets and the handle into the door side brackets.
That's it - the barrier will retract and extend on its own! You now have a hands-free, automatic (and quiet), retractable barrier in place whenever you open your door.
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- What measurements and accessories do I need for installation?
The Bow Wow Barrier mesh is 34 inches tall and the height to the top of the reel is 35 inches. The wall brackets mount at 3 and 31 inches off the floor and need about 2.5 inches of flat surface to attach to. If you have a baseboard on the wall side where the Bow Wow Barrier pet gate will be installed, you must measure the height and thickness of your baseboard to see if wall spacers are needed. Please visit our "Accessories" page which lists all the accessory items with information to help you determine if you need that item. To go to our "Accessories" page, click here
- What is the mesh fabric of the Bow Wow Barrier made of and how durable is it?
The fabric is a tough, non-toxic, reinforced polymer composite material that does not contain harmful chemicals and is formaldehyde free. The fabric is UV, mildew, and highly scratch resistant. The Retract-A-Gate is made of the same mesh as well.
- How do I clean the Bow Wow Barrier?
The door barrier can be cleaned with mild soap and water. Rubbing alcohol can also be used to clean stubborn stains that don't come out with the soap and water.
- Can I get samples of the mesh material?
We will be happy to send you small fabric samples of both the Café and the White material. Simply email us at:
. Please be sure to include your name and mailing address.